campus wide alert

Submitting Work Requests

This streamlined process automatically assigns your work request a number and also notifies the Facilities department that a request has been made.

Creating a New Workorder

  1. Log on to CatLink.

  2. Click on the "Facilities Workorder" link in the "Make a Request" box under the Services tab.

  3. Click on "New Request"

  4. Complete all fields (see below), including location and a description of the issue. If you have several items that you are requesting, please put similar requests on one form as these go directly to the workers in that area. 

  5. Click on Save.

    workorder2017.png

 


Checking the Status of a Workorder

  1. Log on to CatLink.

  2. Click on the "Facilities Workorder" link in the "Make a Request" box under the Services tab.

  3. View the status of the workorder request under the Status column.

  4. For more information or to add a comment or question to your workorder request, click on the workorder title.

    workorder2017c.png


Editing a Workorder Request

  1. Log on to CatLink.

  2. Click on the "Facilities Workorder" link in the "Make a Request" box under the Services tab.

  3. Locate and click on the title of the workorder request you want to edit to open it for editing.

  4. Click on Edit.

  5. Enter your question or comment in the Append New Description section and add any necessary attachments (optional) under the Attachments tab.

  6. Click on Save.

    workorder2017b.png