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Student Complaints Process


Federal regulations require institutions that participate in Federal student aid programs authorized under Title IV of the Higher Education Act of 1965 must have a process whereby the state in which the institution is located can review and appropriately act on consumer complaints arising under state law. 

If you feel you have been a victim of illegal business practices (e.g. frauds or scams), please contact the North Carolina Department of Justice Consumer Protection Division using the consumer hotline or web address below.

Call toll free within North Carolina at 1-877-5-NO-SCAM (1-877-566-7226) or (919) 716-6000 or file an online complaint at