Consumer Information
Federal regulations require that institutions provide specific consumer information about the school and about financial aid to enrolled and prospective students. The following list includes websites or web addresses for the information required to be disclosed.
Availability of Institutional and Financial Aid Information |
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Contact information for assistance in obtaining institutional or financial aid information |
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Financial Aid Brochure includes an explanation of the types of aid and conditions associated with financial assistance. |
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Need-Based Assistance and Eligibility for Title IV Aid |
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Cost of Attendance including tuition and fees, books and supplies, room and board, transportation costs, and additional costs |
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Disbursements of Aid |
Students are notified at the beginning of every semester via CatLink Announcements of disbursement dates. |
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Student's Terms and Conditions of Title IV and Institutional Aid |
Students are given detailed information on CatLink after aid has been awarded regarding the terms and conditions of all types of aid in their package. |
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Loan Counseling and Repayment Information |
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Satisfactory Academic Progress |
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Refund, Withdrawal, and Return to Title IV Policies |
The Refund Policy is detailed in the school catalog. |
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Work-Study Employment Information |
Student who qualify for work-study are sent an email with detailed information about the work-study process along with requirements and access to the available work-study jobs website. After student are placed with a supervisor they will complete employment paperwork including a work-study contract, which has general terms and conditions for the program. |
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Disbursement for Books and Supplies |
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State Complaint Process |
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General information |
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Accreditation |
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Copyright Infringement Policies and Sanctions |
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Constitution and Citizenship Day |
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Transfer Students |
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Privacy of Student Records - Family Educational Rights and Privacy Act of 1974 (FERPA) |
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Voter Registration |
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State Grant Assistance |
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Student Loan Information Published by Department of Education |
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National Student Loan Data System (NSLDS) |
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Entrance and Exit Counseling |
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Consumer Tools |
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Net Price Calculator |
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The College Navigator |
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Consumer Financial Protection Bureau |
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The College Scorecard |
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Paying for College Webpage |
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The Financial Aid Shopping Sheet |
A standardized award letter designed to simplify the information prospective students receive about costs and financial aid so they can easily compare institutions and make informed decisions about where to attend school. |
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Disability Services |
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Drug and Alcohol Abuse Prevention Program |
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Vaccination Policies |
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Security Report (including emergency response and evacuation procedures), timely warnings, crime log and missing person notification policy |
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Fire Safety Report and Fire Log |
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Crime Statistics |
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Public Safety Policies |
Sexual Violence, Stalking, Domestic and Dating Violence, Bullying and Bias Incidents |
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Equity in Athletics Disclosure Act (EADA) |
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Complaint Process: North Carolina
Federal regulations require institutions that participate in Federal student aid programs authorized under Title IV of the Higher Education Act of 1965 must have a process whereby the state in which the institution is located can review and appropriately act on consumer complaints arising under state law.
If you feel you have been a victim of illegal business practices (e.g. frauds or scams), please contact the North Carolina Department of Justice Consumer Protection Division using the consumer hotline or web address below.
Call toll free within North Carolina at 1-877-5-NO-SCAM (1-877-566-7226) or (919) 716-6000 or file an online complaint at www.ncdoj.gov/complaint.
Complaint Process: Other States
For more information about out-of-state complaints, please visit: www.nc-sara.org/student-complaints-process.
