Information Technology (IT)
Welcome to Information Technology
Our staff strives to be readily available
and helpful in resolving issues and
answering questions about Catawba
Technology.
Information Technology is responsible for creating and maintaining the Information Technology (IT) infrastructure at the college. This includes the data, voice, and cable networks and all the computers, devices, software systems, and data bases that connect to these networks. Our goal is to provide secure and reliable technology that advances teaching and learning and streamlines administrative business processes. We are excited about technology and strive to share our enthusiam and knowledge with our faculty, staff, and student customers.
- Meet Our Staff
- IT Service Requests / Help Desk (New or Existing Requests)
- Guide to the IT Service Request System
- Catawba ONE Card
Policies:
- Acceptable Usage (Computing & Network Resources)
- Copyright Law & File Sharing
- Information Security Incident Response - PDF
- Personal Information Security Breach Notification - PDF
Our YouTube channel has
helpful videos for
faculty, staff and students:
www.youtube.com/CatawbaTech
Resources:
- Quick Guide to Catawba Technology - PDF
- Technology Information: Campus Community
- Technology Information: New/Prospective Students & Campus Guests
- Cable TV Guide & Set-Up
- Projects & Plans
- Technology Purchasing
- Supported Operating Systems
- PHOTO TOUR: Catawba Technology
- MAP: Catawba Technology Locations
- Instructional Videos
News & Updates
Contact Us
-
Phone: (704) 637-4666
-
IT Service Requests (Help Desk): catawba.edusupportcenter.com
Contact Help Desk
Office Location & Hours
Our offices are located on the first floor of Hoke Hall. The public entrance is on the North Park Drive side of the building. Our hours of operation are:
- MONDAYS & THURSDAYS: 7:45am-6:30pm
- TUESDAYS, WEDNESDAYS, & FRIDAYS: 7:45am-5:00pm
- SATURDAYS & SUNDAYS: Closed
If a campus-wide interruption of a mission-critical technology resource (such as internet access, network printing, e-mail, or Blackboard) occurs outside normal IT office hours, call (704) 637-4666 and choose option 6 to page on-call Information Technology personnel.
