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Refund Policy


Online / Evening Undergraduate Program

Once you complete registration, you are registered and charged for each class in which you are enrolled. Your enrollment includes all blocks for which you registered. 

Even if you do not start or attend the class, you remain registered until you withdraw.  If you decide to stop attending, you will still be charged for all remaining blocks unless you officially withdraw from those classes. 

To withdraw from a course in which you are registered, log into CatLink, click on “Academics,” and then on “Dropping / Adding Courses.”  DDOE staff and academic advisors cannot do this for you. You should consult with your advisor prior to dropping a course to ensure that it will not impact your path to graduation. 

Always check with the Financial Aid Office to see if dropping a course (without adding a replacement) will affect your aid. If your withdrawal will leave you with “0” credit hours for the semester, you cannot process a withdrawal online.  Contact the DDOE office for the required form. 

If you have a hold code that prevents you from dropping or adding a course, call the Business Office (704.637.4388) immediately.  The hold code can be temporarily removed to allow you to change your schedule. 


Withdraw by 11:59PM for 100% refund

Withdraw by 11:59PM for 75% refund;

no refund after this date

Fall 2020 Block 6

August 11, 2020

August 25, 2020

Fall 2020 Block 7

August 12, 2020

August 20, 2020

Fall 2020 Block 8

October 7, 2020

October 15, 2020

Spring 2021 Block 1

January 14, 2021

January 19, 2021

Spring 2021 Block 2

February 11, 2021

February 15, 2021

Spring 2021 Block 3

March 11, 2021

March 15, 2021

Spring 2021 Block 4

April 8, 2021

April 12, 2021

Spring 2021 Block 5 & 6

January 12, 2021

January 26, 2021

Spring 2021 Block 7

January 13, 2021

January 20, 2021

Spring 2021 Block 8

March 10, 2021

March 17, 2021

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*Due to COVID-19, face to face blocks 1-5 in Fall 2020 were removed from the schedule. 

A student may receive a “W” grade for a course after the refund date if the drop is completed by the date indicated on the 2020--2021 Block Schedule; however, no refunds will be given after the dates indicated above. 

2020-2021 Block Schedule: