Mail Services

Mail
USPS delivers mail daily to Catawba College. Mail is sorted immediately and placed in student mailboxes. Since students are not notified when they get mail, they should regularly check their mailboxes.  

Packages
Packages are received in the mailroom throughout the day from UPS, FedEx, DHL, Amazon, etc. Once a package is received, it will be scanned, and a notification email stating you have a package to pick up will be sent from mail services. After you receive this email, you may come to the mailroom to pick up your package. Please bring your Catawba ID, as we will not release packages without ID verification. If you need someone else to pick up your package, please email mail services and provide the name of the person who will be picking it up.

NOTE: You may get notified from the carrier that your package is delivered or on its way, but to be sure your package has actually arrived and is in the mailroom, be sure you have received the email confirmation referenced above.

Student Mail

When addressing mail to students, please use the layout below indicating the student’s box number (i.e. Box 123). DO NOT use P.O. Box or Post Office Box in the address.

Example:

Catawba College          
John Smith Box 123
2300 W Innes St
Salisbury, NC  28144

Please remember to include your name and return address in case your mail is returned. All U.S. Mail, FedEx, UPS and DHL is delivered to Mail Services. Students must pick up all mail or packages in Mail Services.

All registered full-time Catawba students are assigned a numbered mailbox, which they will keep for their entire stay at Catawba. Full-time commuting students also have a campus mailbox — and should check it periodically.

How to Get Your Mailbox Information
To view your mailbox number and combination:        

1. Login to My Catawba
2. Under the "Academics" tab, look in the "Housing & Mailbox Info" link

Temporary Breaks
Mail is not forwarded during Fall Break, Thanksgiving, Christmas or Spring Break. Any mail or package that arrives for you during any of these breaks is held for you in the mailroom.

Summer Break        

• All First Class mail can be forwarded to the address that you have given to us prior to the current summer break. Please fill out the Summer Forwarding Form prior to leaving.
• Third Class mail or 'junk mail' is not eligible for forwarding and will be discarded.
• Any packages arriving from USPS can be forwarded to the address that you provide to us.
• All periodicals (newspapers, magazines, etc.) will be discarded.
• CDs and DVDs from clubs will be returned to sender.
• International mail/packages cannot be forwarded.
  
  
  Summer Forwarding Form

If You Are Leaving Permanently        
If you are not returning to Catawba College, please e-mail cowalden@catawba.edu with your change of address. We will forward your mail to your new address for up to 3 months.

Supplies & Services

• Priority boxes, envelopes and mailing labels
• Certified/Return Receipt/Registered Cards and forms
• Insured Forms
• Custom label or form (under 1 pound and over 1 pound)
• Delivery and/or Signature Confirmation labels
•  FedEx Envelopes and Boxes
• Bubble Wrap and Tape

Mailing and Shipping Services        

• Priority Mail (2-3 business day delivery)
• Certified, Return Receipt, Registered, Insured and USPS. Express Mail
• UPS
• FedEx Express or FedEx Ground
• DHL

Listed below are the answers to some of the most commonly asked questions in the Mail Services department:

• What time do you receive the daily mail?
  Mail is usually delivered by 1:00pm by the USPS.
  
  
• What time is the mail sorted and in student boxes? 
  The mail is sorted immediately and put in student boxes. Please allow for at least an hour turn-around for mail to be sorted and placed in your box.
  
  
• How can I get my mailbox # and combination?
  To view your mailbox number and combination: 
  - Login to My Catawba - Under the "Academics" tab, look in the "Housing & Mailbox Info" channel
  
  
• How will I know if I received a package?
  Packages arrive throughout the day by several different carriers.  Once the packages are checked in and scanned – you will receive a "Do Not Reply" e-mail from Info@Qtrak.net.  Sometimes these will go to your Clutter folder.
  
  Why must I bring my student I.D. with me to pick up my package?
  This is for your own protection; we don't want to give your package to the wrong person.
  
  
• What time can I pick up my package?
  Packages may be picked up during regular business hours of 9:00am-4:00pm, Monday-Friday.
  
  
• Who do I call if I have a question for Mail Services?
  Please feel free to call 704.637.4107 or e-mail cowalden@catawba.edu
  

• USPS
• PS 3600 Postage Statement
• Zip Codes
• UPS
• FedEx
• DHL