Frequently Asked Questions about CARE
Find answers to the questions you may have about the CARE Team and process below in our Frequently Asked Questions:
Find answers to the questions you may have about the CARE Team and process below in our Frequently Asked Questions:
There are team members from various departments on campus including representatives from Academic Affairs, Counseling and Psychological Services, Dean of Students, Housing and Residence Life and Public Safety that serve as the CARE team.
While it is not required, it is helpful to communicate to the student that you are wanting to support them by making a CARE Referral. You can let the student know to look for contact from a CARE Team member and we will try to schedule a time to meet with them.
When you inform a student about the referral first, they are more likely to engage with our office.
You are the CARE Team’s best resource because you are familiar with and to the student. If you are comfortable doing so, tell the student that you are concerned and ask if they are okay. In many cases students will indicate that they could use some help and you can refer them to the Counseling Center.
Anyone who feels a student is a threat to themselves and/or the community can make a referral, including students, parents, faculty and staff, and other community members.
If the concern is urgent the Dean of Students in conjunction with the Director of the Counseling Center, may seek out the student to make sure everything is ok. In a less urgent situation the student will be discussed in our biweekly Care Team meeting, and all of the relevant people will evaluate how to proceed. Each situation is different and requires a unique approach.
If the CARE Team determines a student is appropriate for monitoring, the student will be added to a list of students discussed at each CARE Team meeting. A course of action is outlined and then reviewed during the subsequent meeting. Usually a Team member will be responsible for contacting the student to initiate an appropriate response.
The CARE Team protocol is aimed specifically at providing for the health of students in the community. It does not address disciplinary issues or mete out sanctions.
You do not have to make this determination; the CARE Team will do it for you. The most critical step is that you report it the Dean of Students Office or Counseling Center. If another campus resource is more appropriate, the CARE Team will refer the student and handle the transfer of information.
We can never promise confidentiality when life safety is an issue, but we will make every effort to treat each case with discretion. School officials may be required to report situations involving threats to safety. (Adapted from Union College)
The CARE Team does not go in person to check on a student. If you are concerned about a student’s safety and would like Public Safety to complete a welfare check, please call them directly for assistance.
Yes. The CARE team is available to provide trainings and for your department faculty or students. please contact the Dean of Students Office for more information.
If you include your email address when you submit a referral to the CARE Team, you will receive a confirmation email that your referral was received and will be reviewed. In some situations, you may be contacted by a team member for additional information.
We must maintain the student's privacy-certain laws may keep up from sharing details about our follow up with you.
Yes. CARE referral can be submitted for any student (graduate or undergraduate) at Catawba College.
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